FAQ

1. Q: How long does delivery take in UAE and KSA?
A: Enjoy fast delivery in UAE and KSA. Standard shipping takes 2–5 business days, while express delivery arrives in 1–2 business days.

2. Q: Do you offer free shipping in UAE & KSA?
A: Yes! Orders above AED [amount] in UAE or SAR [amount] in KSA qualify for free delivery.

3. Q: Can I track my order online?
A: Absolutely. Once your order is shipped, you’ll receive a tracking number via email or SMS to track your package in real-time.

4. Q: What payment methods are accepted?
A: We accept all major credit/debit cards, online banking, and secure payment gateways for safe online shopping in UAE and KSA.

5. Q: Can I change or cancel my order?
A: Yes, contact our support team within 24 hours to modify or cancel your order.

6. Q: Do you ship to all cities in UAE and KSA?
A: Yes! We deliver to all major cities, including Dubai, Abu Dhabi, Sharjah, Riyadh, Jeddah, and Dammam.

7. Q: What if my order arrives damaged or incorrect?
A: Contact us within 48 hours. We offer quick replacements or refunds to ensure customer satisfaction.

8. Q: How can I return or exchange a product?
A: Follow our Return & Exchange Policy to request a return. Hassle-free returns make online shopping in UAE and KSA safe and easy.

9. Q: Is shopping on your website secure?
A: Yes. We use SSL encryption and trusted payment gateways to ensure your personal and payment details are fully protected.

10. Q: Do you offer exclusive products for UAE and KSA shoppers?
A: Yes! Explore unique collections curated for the Gulf region, available only in UAE and KSA.